Order Process

 

FINGERPRINT & HANDPRINT JEWELLERY ORDERING PROCESS

Creating a truly personalised keepsake gift is simple to do.  Photos, baby scans, drawings and pictures can be simply emailed to sales@silverheartprints.co.uk.  If you already have impressions on paper (finger, hand & footprints) simply send them through with your order or earlier if you prefer us to review them first.  A free impression impression kit is included with every order in case you need it.

Taking impressions from your loved one is not only fun but also quick and easy to do - you can even take prints while your baby is taking a little nap!   Impressions can be captured at any age as we reduce them digitally to size.  

You don’t need to worry about taking a good enough print as it is very rare that we receive prints that we cannot use -  we can digitally clean up smudges around the edges, make them darker and enhance definition before we use them.  There really is no mess and in seconds you can create a unique impression and be amazed at how quick and easy it is! 

CREATING A TREASURED KEEPSAKE GIFT IN 4 SIMPLE STEPS

1. Order your unique keepsake gift online

Simply browse online and choose your unique fingerprint jewellery or handprint jewellery gift with a wide range of impressions styles.  We offer photo engraved gifts, baby scan keepsakes, paw prints and much more.

2. Receive your FREE user-friendly impression kit (if required)

Your kit will soon arrive in the post, we deliver worldwide with international post by royal mail. Send any existing imprints, photos or pictures by email if you prefer or use prints from a previous order.

3. Send us your impressions

If you used our impression kit, simply return your prints by email (scanned or a good photo) or send by post.  We include a free prepaid envelope with kits posted to UK residents.  A plain addressed envelope will be included for overseas orders (postage needs to be added to return prints by post, we recommend to return prints by email if possible).

4. Receive your truly personalised keepsake gift in the post

Your uniquely personalised gift or keepsake will be carefully gift packaged and delivered worldwide.  We offer FREE 1st class free delivery within the UK.  Express service options are also available with next day delivery (royal special mail).

 

SIMPLE & SECURE SHOPPING

Browse though our website and enjoy looking at our products! Simply add the items you would like into your basket and purchase through our secure system. We accept all major credit/debit cards, either via Paypal or directly on our website without a Paypal account.  If you have a special request concerning a customised design or need any help in ordering, please don’t hesitate to contact us - we are always happy to help!  Email: sales@silverheartprints.co.uk

WHAT HAPPENS AFTER YOUR ORDER IS PLACED?

After placing your order online you will receive a confirmation email within minutes with details of your order.  We will then send you one of our impression kits if required so you can take the prints quickly and with ease. Your impression kit will be dispatched within one working day and includes full instructions and return (UK) postage to return your prints. From the moment that we receive your prints we can start creating your unique keepsake gift.  Your final piece will be sent using Royal Mail.

REPEAT ORDERS…

We love seeing happy customers return to us again and again! We keep your impressions for a minimum of one year after you've placed your initial order with us, so we can use these again.  If we already hold prints on file for you, just let us know in the comments box at checkout (preferably with your previous order number) and we can get straight to work on your order!